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Today is July 4, 2008
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 FAQs:

1. What is a Health Maintenance Organization or HMO?
An HMO is one of the latest alternatives in delivery of health care services. It provides access to a predetermined health care services to either an individual or a group of enrollees. These services are paid at a pre-determined fixed rate for an agreed period
2. What are the advantages in Enrolling in an HMO?
It provides comprehensive care (preventive, out patient, and rehabilitation)
It is convenient because there is no hospital deposit on admission
The budget process is easier as cost is predictable
Members are entitled to standardized discounted professional fees
Since HMOs screen the doctors and Hospitals that they affiliate, an enrollee can be assured of their credibility and competence. Also, HMO's affiliate doctors in the entire range of specialization
3. Will the member be issued a card?
Yes
4. Can anyone just avail your health plans? What are the requirements for eligibility?
For Individual Health Plans:
Individuals who are in good health and doing normal activities from 7-55 years old (note: for applicants 51 yrs. Old and above, physical examination is required.
For Corporate Health Plans:
Principal Members, all regular and full time employees actively working for the client and at least 18 years old but not more than 59 years old on their eligibility date.
Health Assure Plus:
Minimum of 6 months old to a maximum of 59 years old. If minor, guardian/payor may sign for the applicant, Individual dependent rate shall apply.
5. What are the basic package that Prudentialife Care products can offer to the market?
Individual Health Plan:
Health Protect
15 years fixed rate coverage, payable in 5 years, includes in patient services and medical fund Health Protect Plus
Health Protect Plus
15 years fixed rate coverage, payable in 5 years, Includes Out patient, In patient services, preventive health care, emergency care, dental, and medical fund
Individual / Family Plan:
Health Assure
Yearly renewable health plan for individuals
Includes out patient, in patient, preventive health care program, emergency treatment
Health Assure Plus Prestige: All affiliated hospitals including MMC, AHMC, SLMC, TMC, and Cardinal Santos.
Health Assure Plus Classic: All affiliated hospitals except MMC, AHMC, SLMC, TMC, and Cardinal Santos.
Corporate / Group Plan
Baby group: 5-19 members, Standard regular group: 20-99, Customized: 100 and more
Out Patient services (Consultations, EENT, treatment of minor injuries, etc.)
Emergency Care (Doctor's services, medications, etc.)
In Patient Services (Room and board according to type of plan, use of operating and recovery room, etc.)
Preventive Health Care (Wellness programs, Health education on diet and exercise, etc.)
6. What are the limitations of the health care plans?
Non coverage of pre-existing conditions
Other general exclusions (refer to the policies)
7. How soon can the members avail of the benefits?
Effective date of coverage will be the basis on when the members can start availing the services.
8. What are pre-existing conditions? Will these be covered?
Whether known or unknown, disclosed or undisclosed, an illness or condition shall be considered as pre-existing if during the period prior to:
The effective date of the agreement
The approval date of reinstatement
a) any professional advise or treatment was given for such illness or condition
b) such illness or condition was in any way evident to the member,
c) any professional advise or treatment was given for such illness or condition
All new members will be subject to the pre-existing condition clause on the first year of coverage. If a pre-existing illness comes out on the first year, it will not be covered by PrudentialifeCare and shall be automatically excluded from an enrollee's coverage.

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