Untitled Document
           
Today is July 4, 2008
Untitled Document
 


 




Claims Procedure

REIMBURSEMENT shall mean refund of charges or expenses incurred by the member during EMERGENCY in a non-accredited hospital/clinic or non-availability of healthcare benefits during confinement or treatment with an accredited hospital/clinic based on cost that should have been incurred by PHI if availment was made with accredited provider.
 
Note: Filing period is 30 days from date of Availment
 
Procedure for Reimbursement:
1.
Click here to download the Reimbursement Claim Form. Download the Acrobat Reader to view PDF Files.
2.
Member should fill out Part 1 of the Reimbursement Claim form and affix signature.
3.
Request attending physician to fill out Part II of the form.
4.
Request Employer's HR or Personnel Head to fill out Part III of the form.
5.
Prepare the following supporting documents needed to process or evaluate your claim for reimbursement.
Original official receipt(s) of Professional Fees
Original official receipt(s) of Hospital Fees
Statement of Account from the hospital where member/patient was confined or treated
Individual charge slips or itemized breakdown of charges to support Statement of Account
For inpatient claims, Admitting History Report (to be obtained from the Medical Records Section of the hospital where patient was confined)
Other : For Surgical Cases, operative record and histopathological report
6.
Submit accomplished Reimbursement Claim Form with complete supporting documents to Claims Department of Prudentialife Healthcare, Inc.- Head Office (Pasay Road).
7.
Other documents may be requested by PHI as the need arises.
   
*NOTE: Filing neither acceptance of claims reimbursement documents with PrudentialifeCare does not guarantee approval or payment of the claim.

Untitled Document
 Copyright 2007 Prudentialife HealthCare, Inc. All Rights Reserved